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Promoted articles

  • Service Provider Registration (Videos)
    Hello, and welcome to the Service Provider Registration Walk Through. Below you will find 4 video...
  • Service Provider Web App Training (Videos)
    These videos provide Service Providers walk through tutorials of how to use the Ecotrak Web App. ...
  • Techtrak Mobile App Training (Videos)
    This videos provide Service Providers with training on how to use and navigate through the Techtr...
  • How Do I Raise the NTE?
    As a Service Provider, there will be times that the cost of your services exceeds the customer’s ...
  • How to Create a Proposal (Web)
    Proposals allow service providers the ability to provide customers with price quotes on completed...
  • How to Adjust and Resubmit Invoices and Proposals
    After a Proposal or Invoice is submitted, adjustments may need to be made if the incorrect inform...
  • How to Create an Invoice (Web)
    Upon completing a work order, you will be prompted to invoice. If you have yet to update your Wor...
  • New User Monthly Training
      New to using Ecotrak? Simply need a refresher? Ecotrak is launching a bimonthly live webinar t...
  • Welcome to Reporting 2.0
    We are excited to share with you our brand new Reporting module — Reporting 2.0. The new features...
  • Service Provider Directory User Guide
    Welcome to the new Service Provider Directory, our new tool that will allow customer to search an...
  • Ecotrak Software Releases
    December 2022 Service Providers can now download the Techtrak by Ecotrak mobile app to manage W...
  • How to Reset Your Password
    The following video provides you with a quick and simple walkthrough on how to reset your passwor...
  • Where is My Work Order?
    If you are unable to locate a work order, it is possible that the work order is being hidden by o...
  • How to Update a Work Order
    Summary: Service requests are sent over to you by your Customer’s operators (ex: Manager, Area Di...
  • How do I find an Invoice? (customer)
    If you are unable to locate an invoice, it is possible that the work order is being hidden by one...
  • How to Create a Service Request
    When creating a Service Request, we always starts with the 'Asset'. Your Assets can include the B...
Knowledge base
  • Service Provider Getting Started
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  • Service Provider Support
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  • Customer Getting Started
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  • Customer Support
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