What is an internal Work Order / Service Provider?

Internal Work Order

An internal work order refers to a work order that is being managed internally, by the Customer. When a work order is flagged as an internal work order, the system will automatically accept the work order. After the work order has been automatically accepted, the customer will be responsible for all other work order updates.

Internal Service Provider

An internal service provider is a vendor who is not managing Work Orders within the Ecotrak platform. Instead, Work Orders are updated & completed by the Customer; on behalf of the Service Provider.

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