Supported file type for uploading attachments

The following article outlines which file types are currently supported on the Ecotrak platform.

 

When uploading an attachment to your work order, invoice, proposal, asset, location, user profile, service provider profile, etc., you will notice you are prompted with a list of the file types that are accepted (see image below). If you notice that the file type of your attachment is not one of the accepted file types, then it will not be able to be uploaded. 

Web Example

Screen_Shot_2021-02-17_at_10.29.56_AM.png

Mobile Example

Screenshot_2021-02-23_at_4.18.19_PM.jpeg

Important when uploading a file on Ecotrak -The max file size that can be uploaded is 10mb. 

(Currently our system does not support .mov uploads from android or iOS, but it is something that we are working towards to make this file format available for upload very soon).

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