Customer Support

Ecotrak University

• Ecotrak Dashboard
• Reporting 2.0
• Creating a Service Request
• Managing Work Orders
• Approving a Proposal for an NTE Increase
• Approving Invoices
• See all 10 articles

Web

• Welcome to Reporting 2.0
• Service Provider Directory User Guide
• Filter by Regions and Districts
• How to Use Ecotrak Support Chat Feature (web)
• How to Add Assets
• How to Replace an Asset
• See all 15 articles

Mobile

• How to Close an Internal Work Order

Customer FAQ

• Ecotrak Software Releases
• How to Reset Your Password
• Where is My Work Order?
• How to Update a Work Order
• How do I find an Invoice? (customer)
• How to Create a Service Request (Web)
• See all 20 articles